Terms & Conditions

Firstly, thank you for registering with Rose Nannies Agency. We are delighted that you have chosen to advertise your services with us, and we are looking forward to working with you to find an excellent role to fit your requirements, and preferences. We are passionate about ensuring the hiring process is positive for everyone involved. We have huge respect, and place high value on our nannies’ skills and experience. If you feel as though you require any additional support, or have any questions or feedback on our Agency process, please do not hesitate to get in touch at agency@rosenannies.com.

 

INTRODUCTION

 

These terms and conditions act as a legally binding contract between Rose Nannies Agency and the Nanny.

Please read the following terms carefully - they must be signed on the final section of this document, and followed at all times when using Rose Nannies Agency services.

 

In accordance with the Consumer Contracts Regulations 2013, and Consumer Rights Act 2015, the Nanny has the right to cancel their registration with Rose Nannies Agency at any time. To do this, please confirm your cancellation in writing. At this point, all personal details will be removed from our records.

 

TERMS & CONDITIONS

 

1.0 Nanny Registration: Once you have completed our registration process (an interview with a member of our Agency team, 2 reference checks, our registration form, and sending of all relevant documentation). Should you wish to cancel this process at any point, you must alert us immediately.

 

1.1 References: Rose Nannies Agency checks all relevant qualifications and performs two reference checks for each nanny. It is your responsibility, when registering with us, to provide these documents and contact details for your references.

 

1.2 Honesty: Upon registering with Rose Nannies Agency, we trust you to answer all questions honestly. Misleading or being dishonest regarding your experience, qualifications, or any other personal details is a breach of this contract, and you will be removed from our system with immediate effect. It is important that the Client always receives accurate, and honest information on our Nannies.

 

1.3 Interviews: With your prior permission, we will share your contact details (only those absolutely necessary) with the client advertising. Should they like your profile and wish to conduct an interview with you, we will assist with the process of booking this in.

 

1.4 Communication with Clients: Most client communication will be carried out by the Rose Nannies Agency team. We will liaise with clients regarding roles, put forward nanny profiles (with your permission), assist with the interview process, and with the confirmation of roles. For GDPR purposes, we only share client information with our nannies where absolutely necessary, or at the time of role acceptance.

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1.5 Employment Terms: Rose Nannies Agency is a recruitment agency, not an employment agency. Upon acceptance of a role from a client, it is the client’s legal responsibility to act as your legal employer, from the start date of your role. While we can advise on this process, we never act as the legal employer.

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1.6 Trial Period: Some clients wish to have a trial period with a potential candidate. We allow trial periods of up to 2 days. This can be decided at your discretion, with the client.

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1.7 Role Acceptance: Upon a job offer being made, you can take up to 1 week to decide whether or not you wish to accept the role. You can communicate your decision with us, or independently with the client. Either way, you must notify us of your decision at your earliest convenience.

 

 

1.8 Being employed as a Nanny: Upon acceptance of a role through Rose Nannies Agency, the client has a legal responsibility to act as an employer for you, from the start date of the role. There are a number of things they/you must do to ensure this (while some of these points are not compulsory by law, we recommend all should be followed). Ensure all steps have been completed prior to your employment beginning:

• Ensure you have full nanny insurance (contact us for recommendations).

• Ensure the client has set up a PAYE scheme to pay your tax and NI contributions, or has registered with a company to do this for you (contact us for recommendations).

• Ensure you have a full contract of employment written up and signed before the role begins (contact us for recommendations).

• Ensure you are registered to receive a payslip from your employer each month, containing wage and tax details for the month.

• Ensure you have agreed a fair hourly rate (included in contract) which must be above the national minimum wage.

• Ensure your contract includes paid annual leave each year (included in contract). For a full time role, this is a minimum of 5.6 weeks.

• Ensure your employer is paying you relevant pension contributions (this applies if you are over 22, and earning more than £10,000/year).

• Ensure you have negotiated a notice period (included in contract).

• Ensure your employer is aware of your maternity rights (included in contract), should you become pregnant during their employment with you.

 

1.9 Problems with your employer (post role beginning): Should your employer breach any of the above terms, or treat you with neglect or any other misconduct, while we will help in any way we can, it is not the responsibility of Rose Nannies Agency to rectify this. We are here to support our Nannies, both past and present. You may come to Rose Nannies Agency for any advice/signposting you require, but the relevant services should be contacted directly to manage this situation.

 

2.0 Loyalty: Should you (the Nanny) engage with a client advertising a role with Rose Nannies Agency, or agree on a formal job acceptance without notifying Rose Nannies Agency, you will be removed from our Nanny list with immediate effect. Your registration with Rose Nannies Agency will be terminated, and there is no guarantee you will be able to re-register at a later date. We rely on the honesty of our Clients and Nannies to carry out our work to the highest possible standards for everyone involved.

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2.1 Breaches of Contract: Should you breach any of the terms stated in this contract, your registration with Rose Nannies Agency will be terminated, and there is no guarantee you will be able to re-register at a later date.

 

2.2 Confidentiality of your data: While using Rose Nannies Agency services, we will store your data in line with our Privacy Policy, and GDPR law (the Rose Nannies Privacy Policy will be sent to you separately, at the time of registration). Your personal details will only be shared with clients with your prior permission, for the purpose of arranging interviews/to prepare for acceptance of a role. You can contact us at any time, should you wish for us to remove your personal data.

 

2.3 Confidentiality of our Clients’ data: At the point of arranging an interview, or for the preparation of acceptance of a role with a successful candidate, it may be necessary for us to share Clients’ personal data with you, such as a name, number, or email address. As with your data, we stored Clients’’ data in line with our Privacy Policy, and GDPR law. For this reason, Clients’ data must NOT be shared with anyone else, and must purely be used for the purposes of the agency process.

 

I hereby agree to abide by all clauses of the above contract, and will alert Rose Nannies Agency immediately if anything changes.​